RFC 364 (rfc364) - Page 2 of 6

Serving remote users on the ARPANET

RFC 364                                                     11 July 1972


   contains a proposal which might constitute the outline for that
   section.

   Another source of information concerning serving hosts is the NIC.
   Some sites have submitted existing documentation to the NIC; some
   have even written special documents to assist network users. There
   are several problems however: It may be difficult to learn about said
   documents, especially for someone new to the ARPANET and/or the NIC.
   NIC policy is to lend the documents, which is fine for browsing but
   unacceptable for reference.


Information Required

   Employing a questionnaire format, I will now present additional
   outline entries which might be used to supplement NIC 6801.

   XI.  Administrative Procedures relating to Financial Arrangements

        Who does a prospective user contact?

        Is there a way to sample using the system (gratis)?

        How does one open an account for computer services?

        How does one obtain the necessary blank administrative forms?

        Can all expenses (e.g., manuals, postage) be charged to the
        computer services account?

        How does one determine the status of his account?

        What is the relationship of a number of users to accounts?

        How can one determine the charges accruing during a session?

        How often are account statements issued?

        How current are account statements when issued?


   XII. Information Dissemination

        A.  Documentation

        Is there a "beginners pocket"? Does it contain examples?

        Is there a list of documents available? Where?



Abrams